hideaway at royalton punta cana swim out room

My boyfriend had to get dressed and go downstairs to get coffee (our minibar had also not been serviced prior to our arrival). Hideaway at Royalton Punta Cana: Full of inconsistencies - Read 2,600 reviews, view 3,284 traveller photos, and find great deals for Hideaway at Royalton Punta Cana at Tripadvisor. You may or may not get what you ordered. The janitors of the second and third floors of Building 2 (Ann Marie - 3rd floor, Lorenzo Martea - 2nd floor, and their Supervisor Miguelina) did an excellent job, keeping our rooms clean. Ask Kim B about Hideaway at Royalton Punta Cana, Ask Alie K about Hideaway at Royalton Punta Cana. Kind regards, Hideaway at Punta Cana Resort Team, I am a travel agent and stayed here while I toured many resorts in Punta Cana. Dear John, Thank you so much for your perfect review, your comments are much appreciated! The Culinary Experience (extra charge) was the exception to the rule and very very good. We did Spanish class, form party, exercise classes, etc.. The Service staff by the Hideaway Bar pool are excellent; Bartender Juan, Rafael, Estefany go out of their way to make sure you have a great time. Date of stay: February 2022. He has made an impression on both of my visits. We are very pleased to know that we exceeded your expectations and that you had an excellent vacation.We love it when our staff goes out of their way in order to please every single need of our guests; we pride ourselves on this accomplishment. The dinner there was also better than the steakhouse meal we had, as they had shrimp, snapper and steaks grilled to order in front of you. We hope to be back soon. Hideaway at Royalton Punta Cana: Don't waste your money. We just stayed Hideaway at Royalton Punta Caa for a week. They truly give us the opportunity to adjust and improve our services as well as the hotel facilities.We strive to deliver a great vacation to all of our guests and we appreciate very much your lovely feedback about our facilities, services and staff. He is genuinely concerned with ensuring the guests are happy at the beach front and he goes out of his way moving chairs around and brushing off the sand. He was very helpful with making dinner reservations or any need. Also in the Hideaway corner, Eduardo and Enrique, our regular serves at Dorado were also a joy, always making us feel welcome and cared for - in addition to great food. There can also be a problem on the beach with other residence using the hideaway beach area. Royalton Punta Cana has three room categories: resort, Diamond Club and Hideaway. Always fast because of the low number of folks in the area. Open your sliding glass door to a tro. Book Hideaway At Royalton Punta Cana Resort & Spa, Bavaro on Tripadvisor: See 16 traveler reviews, 11 candid photos, and great deals for Hideaway At Royalton Punta Cana Resort & Spa, ranked #39 of 61 hotels in Bavaro and rated 4 of 5 at Tripadvisor. It seemed like maybe the smell was from dirty water from another room(s) being cleaned before ours and not changing the water before they cleaned our room. Tasteful art can be found everywhere. I dont know where that rag had been prior. The quality, service and food are 5 stars. I snorkelled out front of the resort and saw quite a few fish. But the water was cold in the swim-up pool (there are only 24 swim-up rooms). Our building are perfectly structured for our very valuable guest to enjoy the comfort and safeness of our property; in our Hideaway property we do not have elevator but in our front desk we try our best to accommodate all our guest in the perfect and most comfortable floor, we encourage our clients to let us learn their most important concerns for us to take immediate actions and change their perspective, we sincerely regret your perception. TV was a little difficult to use.. Dear guest, We feel very glad to learn you had a magical experience in our property, we also would like to express our gratitude for your very kind comments. We chose this resort because we wanted to continue our daily workout routine while enjoying the sun, sand and surf of our winter vacation. They proceeded to bring two other chairs with smaller stains. - Read 15,808 reviews, view 15,502 photos, and find great deals for Royalton Punta Cana, An Autograph Collection Resort & Casino at Tripadvisor On balance though, a fabulous 2 weeks at the Hideaway. We are known for being a family hotel for the enjoyment of all public, with ambient music. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories. Thank you, Jennifer Reyes, for taking care of the Snack Bar. They even made lovely designs in our rooms. Our work with Saniconsult includes ongoing audit reports and health-focused solutions (i.e., food hygiene, water control, disease prevention).Unfortunately, if the guests do not notify us, we can only activate our protocols to prevent and contain after the fact. Royalton Splash Punta Cana, An Autograph Collection Resort & Casino: Super fun, great facilities, C- food - See 13,156 traveler reviews, 13,053 candid photos, and great deals for Royalton Splash Punta Cana, An Autograph Collection Resort & Casino at Tripadvisor. Dear guest, Thank you very much for taking a moment of your important time to provide us your review of your recent stay in our property; it makes us so glad to learn you had a fantastic stay. It was great to have some exercise when we were sitting down a lot and eating a lot all day. We are looking forward to the pleasure of welcoming you again to our hotel and assure you that you will enjoy superior services and facilities on your next visit. Taxes and fees that are shown are estimates only. By no means a perfect experience, but an absolute delight.I'll start with the good. My butler Christian Jay was the best I have ever had. The gym was a tripping hazard with broken and janky equipment. Housekeeping and others services pretty good (Clock, blow dryer replaced and air conditioner repaired immediately). However, regarding to the traffic sounds, this is the first comment weve had regarding this issue and we will take it into consideration. Gallery. Book online or call 1 (800) 517-2000. gross. Bubbles Pool Bar . I will upload pictures below. Suites come with two queens or one king and can accommodate up to four people. Despite fighting through the kids at the shared buffet, my groups felt the breakfast was the best at the buffet. We have noticed your comment regarding your food experience. Average to poor food. - Read 2,600 reviews, view 3,284 traveller photos, and find great deals for Hideaway at Royalton Punta Cana at Tripadvisor. We had an amazing experience staying at Hideaway Royalton Punta Cana! pp/ per week, so I wonder about upgrading once there? Spent very little time there.Finally, as many others have mentioned, if you are adamant about an adults-only experience, you may want something else. We would like to mention that our Executive Chef works hard to make an extensive and varied menu of luxury dishes, and he usually accomplishes this goal for all our guests. During this period, if the guest makes use of public facilities, the risk of spreading is higher.Nevertheless, we have never experienced an outbreak and cases have been limited to one or two at a time on the limited occasions weve had this illness on property. From only $60 per stay, pre-select the room of your choice online from your preferred category. Not okay! The wait staff was great, attentive and friendly however, the time it took to get the food after ordering breakfast and lunch was unreasonable. Always clean. Dear guest, We feel very glad to learn you had a magical experience in our property, we also would like to express our gratitude for your very kind comments. However, we understand that individual tastes are not common and that not everyone enjoys the same kind of food. Book your stay at Hideaway Punta Cana and enjoy luxury accommodations, stunning ocean views, . The swim-up room was worth the upgrade. In the exclusive Diamond Club area, wake each day and freshen up in your exclusive rain shower while the coffee brews. This is the version of our website addressed to speakers of English in Canada. We are going to share your comments with the whole staff, especially the ones you mentioned. To heighten your experience, take a soothing dip in your outdoor Jacuzzi. Book Hideaway at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort, Adults Only, Riviera Maya on Tripadvisor: See 7,407 traveller reviews, 8,520 candid photos, and great deals for Hideaway at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort, Adults Only, ranked #20 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Discover genuine guest reviews for Hideaway at Royalton Punta Cana, An Autograph Collection All Inclusive Resort & Casino - Adults Only along with the latest . With access to all the facilities at the Royalton Punta Cana and Royalton Splash, plus its own pool, beach and bar, the Hideaway at Royalton Punta Cana goes above and beyond. As we were unpacking our suitcases and placing our clothes into drawers (btw not enough storage or drawer space for two people) there were wet spots in the drawers- no telling what that could have been. The satisfaction of our estimate guests is our main priority so if they have any inconvenient in their room we try our best fix it immediately and change our guests perception; we regret the issue you had with your phone in your room, you can rest assured that we will address this comment to our Communications Manager in order to make a deep investigation and find out what this specific problem was not solved immediately, please receive our apologies for the bad insight this inconvenient created towards our property. The beef a la carte place was ok. We had very beautiful seating outdoors next to a small infinity pool but our steaks were more rare than medium and a bit chewy. Sunwing night mare827048258From the beginning this airline is deceptive dishonest we were sold a ticket from Vancouver to Punta Cana guaranteed a direct flight which they changed at the last minute . Only issue is that currently they are booking out. Savor gourmet cuisine, sip artfully prepared cocktails and enjoy the impossibly blue ocean, doing as much or little as you would like; Our hideaway property is located inside of Royalton Punta Cana which a adults and children allowed property, we would like to deeply apologize for your perception about our all-inclusive services; in Hideaway at Royalton Punta Cana we strive to exceed our dear guest expectations, we are going to make sure and share all your constructive observation about our services with our Guest Service Manager in order to make an investigation and improve the aspects you previously mentioned. We will unfortunately not be recommending to other nor will we be back! These suites are available in Swim Out and Ocean View. Dear guest, We feel very glad to learn you had a magical experience in our property, we also would like to express our gratitude for your very kind comments. This would be of great help to us in our continuous efforts to improve our property and its services.Regarding your comment on our restaurant service and kitchen reposition, extend our sincere apologies for the impression that you have of our services been inconsistent. Savor gourmet cuisine, sip artfully prepared cocktails and enjoy the impossibly blue ocean, doing as much or little as you would like; Our hideaway property is located inside of Royalton Punta Cana which a adults and children allowed property, it makes us really glad you could enjoy your stay with us. Never experienced this at a resort before, but our standard Luxury room at the back of building 2 backed onto a major service road to the resort right next door and we were wakened several times around 3am by loud garbage trucks that hung around for a good 10 minutes with motors roaring. When we got to the resort we stayed in the most expensive part the Hideaway which was extremely noisy everybody smokes because most people are from Europe especially Eastern Europe were this is not an issue and there is no designated smoking area you can I go to the beach anywhere and enjoy your time without smoke blowing in your face. We are sure it will make them very happy.We appreciate your review and are looking forward to hosting you again soon so you can enjoy our luxurious services!Warm regards from paradise, Hideaway Punta Cana Team. See 2023 prices. It was a great service and great experience. Our staff are characterizes for being charming, helpful and they are always trying their best to create amazing experiences for our very valued guests, we are very glad they were up to your expectations, you can rest assured all your positive comments are going to be share with them. He is there to help the Hideaway guests with beach chairs, towels and occasionally a little snack. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Finally, Nancy at the Lobby Bar, the final really remarkable member of the team we encountered. Cozy up on the double-sized pull-out couch and share views of the resort or the ocean. It was a great service and great experience. I highly recommend this hotel and cant wait to go back someday! The first morning, spent til 8 and the only chairs were by the family pool way out of the way. Our staffs are our biggest asset as they are very professional and really hardworking people always striving to create amazing experiences for our very valued guests; it really makes us proud you highlighted our staff, we are going to make sure and share your positive comments with them. There is very good variety at the buffet. Shower didn't work properly, toilet ran constantly and seat was not tight, flusher was corroded, no slippers, housecoat had ripped lining and we had an iron one day and it was gone the next. Diamond Club Luxury Room Swim Out. I was in the Hideaway Diamond Club and I cant say enough good things. We spent a week at Hideaway. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Baron was a pleasure to deal with and should be recognized for his professionalism. : Hideaway at Royalton Punta Cana - See 2,334 traveller reviews, 2,793 photos, and cheap deals for Hideaway at Royalton Punta Cana at Tripadvisor. What an great time with great people. Trip type: Travelled with friends. Every employee I interacted with was great. Thank you very much for taking a moment of your important time to provide us your review of your recent stay in our property, we would love to have the opportunity of welcoming you back in the near future for us to keep creating amazing experience for you. Our rooms were designed to provide the highest level of comfort to our very valued guests, we offers different rooms categories for our important guests to choose the perfect one for them; it makes so proud you felt so comfortable in your room and that you could enjoy all its features. We were in love with the grounds of this resort outside of our room. Doesn't have that wow factor Wristband KEY, so you don't have to worry about losing it! Balcony . Your Diamond Club experience extends beyond your refined room, entitling you to anticipatory service and access to exclusive areas throughout the resort. 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